AWS incident affecting Impact performance

Incident Report for Impact Dedicated Environment

Resolved

AWS has resolved its issues. We appreciate your patience if your experience with Impact was affected by the AWS issues yesterday

Posted Oct 21, 2025 - 10:16 EDT

Monitoring

AWS had an issue overnight and they are still in the process of recoveriing. The affected region does appear to be where KP's prod Impact is housed. This could generate performance issues with our product. We're monitoring.
AWS status page: https://health.aws.amazon.com/health/status

Posted Oct 20, 2025 - 09:34 EDT

This incident affected: Clinician, Admin, and Integrations.