All Systems Operational

Uptime over the past 90 days. View historical uptime.
Clinician Operational
90 days ago
100.0 % uptime
Today
Admin Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Impact API Operational
90 days ago
100.0 % uptime
Today
OneTouch SDK Operational
90 days ago
100.0 % uptime
Today
Validic SDK Operational
90 days ago
100.0 % uptime
Today
TMC Operational
90 days ago
100.0 % uptime
Today
Service Desk Phone Line Operational
90 days ago
100.0 % uptime
Today
ETL export Operational
90 days ago
100.0 % uptime
Today
Conversations Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 13, 2026

No incidents reported today.

Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026
Event/action processing delay
Resolved - All the elements have caught up, and we are resolving this issue.
Mar 10, 12:05 EDT
Monitoring - Due to the Daylight Saving Time transition, some batch event/actions did not trigger as expected on March 8. Affected event/types types include reading count (adherence), averaged threshold, and scheduled (pass_through) rules. Due to this, event/actions with daily frequency were not processed on March 8. Longer lookback rules that were not yet eligible to fire were unaffected.

A fix has been identified and deployed. Daily event/actions will be corrected today (March 9). Longer lookback event/actions will fully catch up by noon ET on March 10. We are also working to ensure any scheduled conversations that were missed are processed today, rather than waiting until their next scheduled window.
Mar 9, 14:53 EDT
Mar 9, 2026
Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026

No incidents reported.

Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

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