Monitoring - The Validic team has address the issue and all systems are caught up. We will continue to monitor to ensure that no new issues come up.
Jul 11, 2025 - 14:30 EDT
Jul 11, 2025 - 14:30 EDT
Identified - We have identified the issue and are working on a fix and monitoring all systems.
More updates will be posted here as they are available.
Jul 11, 2025 - 11:48 EDT
More updates will be posted here as they are available.
Jul 11, 2025 - 11:48 EDT
Investigating - Validic is currently investigating possible issues with Validic API data delivery and API calls.
As a result, you may see delays or errors when attempting to make calls to the API to access data or manage users.
We will post updates here as they are available.
Jul 11, 2025 - 11:10 EDT
As a result, you may see delays or errors when attempting to make calls to the API to access data or manage users.
We will post updates here as they are available.
Jul 11, 2025 - 11:10 EDT
Clinician
Operational
Admin
Operational
Integrations
Operational
Impact API
Operational
OneTouch SDK
Operational
Validic SDK
Operational
TMC
Operational
Service Desk Phone Line
Operational
ETL export
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.